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Features

Everything Elder Guard does, and its limits

One app, two roles. The Guardian sets up protection from their phone. The Elder agrees on theirs and gets help with scam calls, texts, emails and risky links.

On the Elder’s phone

The Elder sets up Elder Guard on their own phone and agrees first. Apple limits what apps can do on iPhone, so Elder Guard works in different ways there.

  • Scam calls

    Android screens calls and blocks likely scam calls or reports them to Guardians. iPhone blocks the numbers you list and helps turn on Silence Unknown Callers.

    Limit: iPhone can’t screen calls one by one.

  • Scam-number blocking

    Turn it on and numbers many people have reported to the FTC don’t ring. The phone downloads the list itself and checks calls on the phone. The list check sends nothing about calls to us.

    Limit: A Guardian’s choice, off by default. On iPhone it runs on iOS 18 or later; earlier versions need access to contacts.

  • Only trusted numbers ring

    On Android, a Guardian can let only trusted numbers through.

    Limit: Not available on iPhone; Silence Unknown Callers is similar.

  • Scam texts

    Android warns about likely scam texts and reports them to Guardians. iPhone sorts likely scam texts from unknown senders into Junk.

    Limit: On iPhone the app never reads texts, so it can’t report them.

  • Email

    Checks a connected email account for likely scams in the background on Android. On iPhone it checks when opened, and sometimes in the background when iOS allows.

    Limit: One connected account.

  • Risky links

    Android warns about dangerous links in texts and email. On iPhone, Elder Guard’s Safari blocker stops known dangerous websites.

    Limit: Only known dangerous sites are stopped.

  • Check a message or link

    Paste or share any text, email or link and see the red flags Elder Guard finds.

  • Ask “Is this safe?”

    A button sends what they saw to their Guardians, who answer “It’s safe”, “It’s a scam” or “I’ll call you”.

    Limit: The Elder chooses what to send.

  • Always-on protection

    On Android, protection keeps running, with a notification that shows it’s on.

    Limit: Not available on iPhone.

The Elder’s Home screen: Protected, with your Guardians helping; a text with warning signs and a See what we found button; All protections are on; and an Ask my Guardians about this text button
The Elder’s Home screen

What checking looks like

The verdict, the red flags it found, and the Ask button, on one screen.

The result of checking a bank text: This text has warning signs, what Elder Guard found, and an Ask my Guardians button
The result of checking a message
What Elder Guard does on each phone
FeatureAndroidiPhone
Scam callsScreens calls, and blocks likely scam calls or reports them to GuardiansHelps turn on Apple’s Silence Unknown Callers (Screen Unknown Callers on newer iPhones)
Numbers Guardians blockBlockedBlocked
Numbers many people reported to the FTC (a Guardian’s choice, off by default)Blocked when a Guardian turns it onBlocked when a Guardian turns it on, on iOS 18 or later; earlier versions need access to contacts
Only trusted numbers ring (a Guardian’s choice)YesNot available; Silence Unknown Callers is similar
Scam textsWarns about likely scam texts and reports them to GuardiansSorts likely scam texts from unknown senders into Junk. The app never reads texts or sends them anywhere
EmailChecks a connected email account in the backgroundChecks a connected email account when Elder Guard is opened, and sometimes in the background when iOS allows
Dangerous linksWarns about dangerous links in texts and emailElder Guard’s Safari blocker stops known dangerous websites
Check a message or linkYesYes
Ask “Is this safe?”YesYes
Red flags in checked messagesYesYes
If you’ve been scammed: who to callYesYes
Always-on protectionYes, with a notification that shows it’s onNot available on iPhone

On iPad, scam text filtering isn’t available, and call blocking needs iPadOS 26 or later.

On the Guardian’s phone

Guardians use Elder Guard on Android or iPhone.

  • Connect in person

    Scan the setup code on your loved one’s phone, in person.

    Limit: In person only: the Elder shows a setup code and a Guardian scans it.

  • Choose the protection

    Pick what Elder Guard looks for (texts, calls and email). Keep blocked and trusted numbers. Add words to flag, and mark websites as trusted or to warn about.

  • Get alerts

    End-to-end encrypted reports when something looks like a scam, and a notification when your loved one asks “Is this safe?”

    Limit: Guardians get likely scams by default. Getting every text is a separate choice, on Android only, and the Elder is told.

  • Answer “Is this safe?”

    See what your loved one saw and answer “It’s safe”, “It’s a scam” or “I’ll call you”, with a note.

  • Weekly digest

    An optional weekly summary: how many reports arrived and how many looked like scams. Counts only, no message text.

    Limit: Off unless the Guardian turns it on.

  • Share the job

    Up to three Guardians per person. Invite family in person: they scan a code on your phone. Invited Guardians never pay.

Mom’s question on the Guardian’s phone with three answers: It’s a scam, It’s safe and I’ll call you
Answering on the Guardian’s phone

Red flags and a who-to-call list, in the app

  • Red flags, explained

    When your loved one checks a message, Elder Guard shows the warning signs it spotted, such as “Wants gift cards” or “Rushing you to act now.” Each of its 50 red flags comes from the FTC, the FBI or another U.S. agency, and links to its source.

  • Say what worries you

    When your loved one asks “Is this safe?”, they can mark what worries them. You see it with the question and can point out red flags in your answer.

  • If you’ve been scammed

    A list in the app of where to call and report, most urgent first, with what to do for each way of paying. Every number comes from the organization’s own website.

Privacy in brief

  • Nothing starts without a yes

    Elder Guard explains in plain words what will be shared and with whom. Nothing is shared until the Elder agrees.

  • End-to-end encrypted

    Reports travel locked through our relay. Only the Guardian’s phone can open them; we can’t.

  • No ads. Nothing sold.

    No advertising, and personal information is never sold.